Effective Date: April 20, 2024
At Sensi Brands Inc. ("SBI", “Company” or “we”, “our” or “us”) we are committed to protecting the privacy and security of our customers' information. This Privacy Policy outlines our practices concerning the collection, use, and disclosure of your personal information through our website and services. By voluntarily providing us with personal information, you are consenting to its collection, use and disclosure by this Policy. You acknowledge and agree that such personal information may be transferred from your current location to the offices and servers of SBI and authorized third parties referred to herein, some of whom may be located in the United States and elsewhere.
1. Information Collection
We collect personal information when you register on our site, place an order, subscribe to our newsletter, or fill out a form. The types of personal information collected may include your name, email address, postal address, phone number, and payment information. Additionally, we collect information about your browsing behaviour, preferences, and interactions with our website through cookies and similar technologies. We will not knowingly collect or use personal information for which consent has not been provided.
2. Use of Information
The information we collect is used to process transactions, provide customer support, improve our website and offerings, communicate with you about promotions, updates, and other information related to our products, and comply with legal obligations.
Cookies and Log Files. We use browser tracking cookies (or “cookies”), which are small text files that are placed on the hard disk of a computer by a Website. Cookies are uniquely assigned to you, and can only be read by a Website or web server that issued the cookie to you. We also use browser “log files” which record certain information when you visit a Website, including your IP address. To improve your experience on our Website, we use cookies and logs files to: recognize you when you return to our Website; keep track of activity on our Website and remember what items you have clicked on or viewed; study how you navigate through our Website and which Website you request in site searches so that we can improve the design, content and function of our Website; and customize the message, content and delivery of online banner advertisements and e-mails that reflect how you navigate to and through our Website based on your online behavior. We call this “Browsing Data”. We may hire third-party service providers to assist us in the collection and analysis of this Browsing Data collected through cookies, but none of your personal information is disclosed to these third-party service providers.
You have the ability to accept or decline our use of cookies. You can refuse cookies by turning them off or blocking them in your internet browser. If you decide to turn off or block cookies, you will still be able to use the Website, but your ability to access certain features and functions may be affected. To find out more about cookies, including how to see what cookies have been set and how to manage and remove them, please visit AboutCookies.org or All_About_Cookies.org.
3. Disclosure of Information
SBI does not sell, trade, or otherwise transfer your personal information to outside parties, except to trusted third parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also disclose your information when required by law or to protect our rights, property, or safety.
(a) Why we Collect, Use and Disclose Information
We will identify the purposes for which we collect personal information before or at the time we request the information. We will not collect personal information that is not necessary and, except as specified below, we will not use or disclose personal information for any purpose other than the purpose(s) for which it was collected without first obtaining your consent. The information that we collect is used and disclosed only for business purposes. The business purposes for which information may be used include:
to communicate with you for the purposes you have separately indicated when you signed up for the Website;
to process, track and communicate with you about your interactions with the Company;to authenticate your identity;
to learn more about you and your preferences by looking at, among other things, the IP address of your computer and your activity on the Website;to address problems with, and improve, our Website;
internal business purposes, such as managing our business, operations;
to obtain feedback from you; to establish or exercise the Company’s legal rights or defend against legal claims;
to investigate, detect, suppress, prevent or take action regarding errors or illegal or prohibited activities, suspected fraud, theft, situations involving actual or potential threats to the reputation or physical safety of any person, or to our business or property;
and any other reasonable purpose for which you provide consent.
Where personal information that has been collected is to be used for a purpose not previously identified, and for which consent cannot be reasonably implied, the new purpose will be identified and consent obtained prior to the use of that information for the new purpose unless otherwise permitted by law.
4. Data Security
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
5. Your Rights
You have the right to access personal information we hold about you, request the correction of inaccurate personal information, request the deletion of your personal information, withdraw consent for the use of your personal information, and file a complaint with a data protection authority. Personal information that is no longer required will be destroyed, erased or made anonymous, although copies of deleted information may continue to exist on backup media. You may request the erasure of your personal information at any time which, subject to our need to invoke any exceptions permitted under applicable law, we will endeavour to do without undue delay as required by applicable law.
6. Third-party Links
Occasionally, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites.
We will not share, sell or rent your personal information in personally identifiable form with any third party, except as specifically provided in this Policy or as otherwise permitted or required by law.
If we transfer any personal information to a third-party service provider, we will provide the service provider only with the information needed to perform the subcontracted service and will use appropriate contractual means to provide a comparable level of protection while the information is being used or processed by them. Without limitation, we will ensure that our third-party service providers are bound to adhere to this Policy, appropriate confidentiality provisions and all applicable laws.
Use of Anonymized Information
Notwithstanding anything to the contrary contained in this Policy, we may remove personal identifiers from your information and maintain and use it in a de-identified form that may be combined with other information to generate aggregated information. Such de-identified and/or aggregated information will not be “personal information” for the purposes of this Policy and will be owned by us. We will have unrestricted title, rights, and interest to the de-identified and/or aggregated information which may include, without limitation, the right to use, distribute, transmit, transfer, license, trade, rent, share, assign, and sell the de-identified and/or aggregated information.
7. Age Restriction
The Website is not intended for use by individuals under the age of 19. The Company does not knowingly collect or use any personal information from any individuals under the age of 19. If we become aware that we have unknowingly collected personal information from an individual who is under the age of 19, we will make efforts to delete such personal information from our database.
8. Changes to Our Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
9. Governing Law
This Policy, and your interactions with the Company and the Website, are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein (excluding conflicts or choice of laws principles). The courts of Ontario will have exclusive jurisdiction over all matters arising under or in connection with this Policy, and your interactions with the Company. In case of any inconsistency between this Policy, and applicable law, applicable law shall prevail and this Policy shall be interpreted so as to apply only to the extent permitted by law.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: connect@sensibrands.com
Address: 66 Leek Crescent, Unit 4, Richmond Hill ON, L4B 1H1
This Privacy Policy was last updated on April 20, 2024.
